At Song Yêu Thương, we understand that trust is as delicate and precious as a flower. We cherish the trust you place in us when you visit our heart garden of learning, and we are deeply committed to safeguarding your privacy with the utmost care and gentleness. This Privacy Policy is our heartfelt promise to you, outlining how we handle your information with respect and transparency as you connect with us at songyeuthuong.edu.vn.
How We Tenderly Collect and Protect Information:
To nurture our community and ensure a safe and caring space for all, we gently collect certain types of information, always with your well-being in mind:
- Information You Share with Openness (Voluntarily): When you reach out to us with your thoughts, questions, or stories of kindness, you share a piece of your heart with us. We handle this sharing with the tenderness and respect it deserves. This may include the words you write in contact forms, or optional details like your email if you choose to share it [We encourage sharing stories and thoughts, but remind users to keep personal details private within public questions]. We use this information solely to respond with care and understanding. [If newsletter: If you choose to subscribe to our “Heart Notes” newsletter, we will use your email to send you messages of warmth and inspiration – and only those you have welcomed.]
- Footprints of Kindness (Anonymized for Gentle Guidance): Like gentle footprints in the garden, our servers collect anonymous data about website visits. This helps us understand how our community grows and flourishes, enabling us to tend to our online space with care. This “footprint” data includes:
- Understanding which areas of our heart garden (pages) are most visited, helping us plant more seeds of kindness in those places.
- Ensuring our website is easily accessible and gently guides visitors on all devices.
- Protecting our online sanctuary from unkindness or disruptions, maintaining a peaceful space for all.
- [If using cookies more actively, you can expand this to mention gentle personalization via cookies, but keep it focused on user comfort and privacy]
Our Guiding Principle: Sharing Information with a Caring Heart
Our guiding principle is to share information as gently and sparingly as possible, always with compassion at the forefront. We will never share your information in a way that feels cold, transactional, or disrespectful. Sharing is limited to:
- Your Express Wish (Shared Intention): If you specifically ask us to share your story of kindness or connect you with others for a compassionate project (with your explicit consent), we will only do so with your clear and heartfelt agreement.
- Trusted Caregivers (Service Providers): We rely on trusted “caregivers” – service providers who share our values of kindness and respect – for essential support in maintaining our online sanctuary (hosting, website care, security). They are bound by our commitment to privacy and use your data only to help us nurture songyeuthuong.edu.vn with care and integrity.
- When Gentle Guidance is Legally Needed: In rare and unavoidable situations, we may need to follow legal pathways to share information if required by law or for the protection of our community in extreme circumstances.
Your Heart’s Space is Respected: Your Control and Choices
Just as you tend to your own inner garden, you have gentle control over your information:
- Choose Your Level of Sharing: Explore our heart garden openly, or share your thoughts and questions – the choice rests gently in your hands.
- Cookie Choices: Tending Your Privacy Garden: Your browser settings are like your gardening tools. Use them to manage cookies and tracking in a way that feels comfortable and respectful of your privacy.
- Reach Out with an Open Heart: For any privacy whispers or concerns, please contact our Heart Care Team at [[email protected]].
Protecting Your Heart Garden: Security with Compassion
We employ gentle yet robust “heart protectors” – industry-considered security measures – to safeguard your information from unkindness, intrusion, or harm in the digital world. However, even the most lovingly tended garden can face unexpected challenges. While we strive for a sanctuary of security, no online space is entirely without gentle vulnerabilities.
Children’s Kindred Hearts (A Note for Parents and Guardians):
Song Yêu Thương is created as a heart-centered resource for all ages, but primarily intended for older learners and adults guiding younger hearts in compassion and kindness. We do not intentionally seek or directly collect personal information from children under 13 without verifiable parental consent, respecting their tender hearts. If you believe your child has shared information without your knowing permission, please alert our Heart Care Team with a gentle heart.
Global Hearts, Shared Space (Data Across Borders):
As a global heart garden, your information may be processed in Vietnam, where our sanctuary’s roots are planted. Data laws may have different nuances across borders. By visiting songyeuthuong.edu.vn, you acknowledge and gently consent to this data movement.
Policy of Growing Kindness: Updates to Our Heart’s Promise
Our promise to protect your privacy (this Privacy Policy) may evolve and grow, like a garden responding to the seasons. We will share any updates here, noting the “Last Updated” date with care. Please revisit occasionally to ensure you are attuned to our heart’s promise.
Connect with Our Heart Care Team
For any privacy questions, concerns, or if you simply wish to share a message of kindness, please contact our dedicated Heart Care Team at [[email protected]].
May your journey through Song Yêu Thương be filled with warmth, kindness, and the gentle blossoming of compassion.
With Love and Gentle Care,
The Heart Garden Team at Song Yêu Thương